The LMS::INSIGHT Module - CONVERTS your raw data into meaningful reports

Capturing the right data about your customers is the first step on the way to really knowing them; so you can treat and develop them accordingly. Mere data capture is not enough, however. The raw data has to be structured, consolidated and prepared sensibly in order to draw up-to-the minute conclusions about the performance of your business, of individual target groups or marketing campaigns.

LMS::insight helps you to make trends and relationships transparent by converting the accumulated raw data into meaningful reports and genuine insights. You can then use these insights to discover the strengths and weaknesses in your processes and marketing activities and respond accordingly. LMS::insight comes with a broad selection of standard reports to monitor and analyze all the key aspects of your customer loyalty program.

They include, for example:

  • Membership structure
  • Membership growth
  • Members' activities
  • Collection performance
  • Redemption performance
  • Financial report (account balance)
  • Campaigns
  • Member value (RFM)
  • Partner reports


The standard reports can be customized to meet the needs of your company. The dashboard below is an example for a loyalty program overview:

NUMBER OF MEMBERS BY AGE GROUP:

 


 


DEVELOPMENT: NUMBERS OF MEMBERS BY STATUS


In addition, the module can be adapted and configured flexibly to give you personalized dashboards and ad-hoc reports, so you always have the figures and KPI you need in front of you.

Do you want to find out who your most loyal and valuable customers are and how you can increase the size of their spend or the number of interactions with your company? Do you want to draw valid conclusions about your product range, in order to meet your customers' wishes and maximize your sales figures?

Do you want to find out what kind of offer your customers respond to best and which sales promotions campaigns are the most profitable? Then our Loyalty Management Suite and its LMS::insight module are made for you.


DO YOU HAVE ANY QUESTIONS ABOUT LMS::Insight OR THE LOYALTY MANAGEMENT SUITE? We will be happy to advise you. JUST CALL US OR USE OUR
CONTACT FORM.