THE LMS::partner MODULE
Grow and manage your partner ecosystem
The world’s most successful loyalty programs integrate various partners. They contribute relevant products and services which complement their own portfolio into the program ecosystem. Additionally, partners bring opportunities for interacting with the loyalty program and for collecting and redeeming points, thus increasing the relevance and the options for customers. Customers are more incited to interact with the program more frequently. More customers participating in your program means a vast amount of data being collected and should be utilized wisely to improve the customer experience.
Challenges for the program providers:
Integrating partners is time consuming and difficult. It’s expensive and time consuming for legacy loyalty platforms to integrate partners into their loyalty program.
The solution: LMS::PARTNER
Partner Management module provides the services to administer and integrate partners. The connection takes place via standard interfaces and facilitates data and transactions to exchange in real-time or via batch. New partners can be set up and maintained by program providers.
Challenges for the partners:
Administration is done solely by the program providers. Administration and modification of simple parameters frequently calls for many non-air partners to contact program operator’s IT department.
The solution: Partner Self-Service Portal
The LMS::partner module consists of the Partner Self-Service Portal. it facilitates both the connection and the administration of non-air partners. Via the portal, partners can manage their program participation and activities to a large extend by themselves. Consequently, small partners may finally benefit the full power of the program's marketing opportunities.