We do that brilliantly, but we also do a great deal more.+
In a competitive marketplace where margins are slim, airlines began innovating to attract and retain customers back in the 1980s: the first frequent flyer programs were born. Despite these additional incentives, today's customers not only have to be satisfied, they have to be permanently delighted if they are to stay profitably loyal to a particular brand.
Many airlines are still struggling with aging or clunky systems that are expensive to maintain and operate and whose technological limitations preclude further significant developments.
Our software solution integrates with existing IT architectures and all legacy data is migrated seamlessly. Even the largest data volumes and unexpected peaks are handled in real-time. This lays the groundwork for innovation and growth.
To implement targeted marketing and sales campaigns you control communications with your customers on a live and individual basis, across all channels and always on the right device, so you add genuine value.
Tomorrow's multichannel marketing today:
Welcome to the world of the
"Loyalty Management Suite".
Airlines increasingly compete internationally for passengers – as passenger numbers
continue to go up – some 3.8 million are forecast for 2016.
Today's customer loyalty programs need innumerable marketing options
and statistical analyses to offer their members individual benefit
and add genuine value.
For years airlines have tried to tie them in,
especially the frequent flyers, with bonus programs.
Successful loyalty programs incorporate a wide range of different non-airline partners and so keep making themselves more attractive, even for less frequent flyers.
Airlines need high-performance loyalty technology to process the ever growing number of transactions and interactions, along with numerous interfaces to partners and service providers, securely, efficiently and dependably. Furthermore, they need a solution that enables modern marketing management across all communications channels to the customer in real-time.
Our Loyalty Management Suite has formed the basis for successful and future-proof international loyalty programs for years. You can rely on the extra know and experience we have to offer – along with our strong partners we will facilitate your transition to a modern loyalty program.
Loyalty Partner Solutions is a leading provider of high-performance software for the operation of complex customer loyalty programmes.
Thanks to our relationships over many years with strong partners and customers – the heavyweights among successful loyalty programmes – we have unique global expertise in the loyalty market: experience, quality and global resources.
Loyalty Partner Solutions GmbH
Theresienhöhe 12, 80339 München
info@lpsolutions.com
+49 (0)89 96 16 09 – 0
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