Engage Members with
Loyalty Programs for Airlines.
Revolutionize your airline loyalty programs with scalable, customer-centric solutions tailored to overcome industry challenges. Whether you need innovative software, targeted expertise, or independent consulting, our extensive kow-how in the travel industry enables us to support your success every step of the way.
Current Challenges for Airlines
Member engagement and retention
Infrequent flyers prioritize savings over loyalty, making retention and meaningful engagement difficult.
Lack of differentiation
Generic rewards and frequent point devaluations frustrate customers and dilute program uniqueness.
Evolving consumer expectations
Customers expect real-time rewards and personalized experiences, while limited flight availability, high fees, and rigid redemptions can hurt loyalty.
Competition from non-traditional players
Innovative loyalty schemes from low-cost carriers and subscription models disrupt traditional approaches.
Economic and operational constraints
Rising costs and market volatility make it tough to balance profitability with compelling loyalty offerings.
Technological challenges
Outdated systems limit personalization and adaptability, while integrating advanced tech like AI is often resource-intensive.
A Future with a Modern Loyalty Platform
Reimagine loyalty programs to exceed expectations. Our platform offers airlines several advantages:
- Enhanced engagement and retention: engage all customer segments with targeted campaigns and innovative rewards to foster long-term loyalty.
- Personalized, real-time experiences: offer flexible, tailored rewards that foster customer satisfaction and loyalty.
- Unique value propositions: provide unique rewards, transparent systems, and exclusive experiences to build trust and satisfaction.
- Innovative competitive edge: design innovative programs to stand out from and compete with modern loyalty schemes.
- Operational efficiency and profitability: streamline resources while offering loyalty programs that balance engagement with profitability.
- Cutting-edge technology: integrate AI, machine learning, and analytics to create adaptable, future-ready ecosystems.
The Key to Elevating Engagement and Retention.
Our LPS FLITE* Suite combines state-of-the-art technology, extensive industry expertise, and a proven track record to deliver unparalleled value to airlines. FLITE, which stands for Focused Loyalty for Innovative Travel Engagement, provides the tools needed to tackle future challenges with confidence.
1
Maximum flexibilty for complex loyalty processes
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Innovative roadmap for continuos growth
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Secure platform and stable operation
Understand and Anticipate Customer Needs with Holistic Insights
- Access real-time analytics for immediate program optimization.
- Track member behavior patterns across multiple channels.
- Identify high-value members.
- Streamline partner integration and settlement procedures.
- Automate data collection and reporting processes.
- Reduce manual data entry and reconciliation efforts.
Provide Targeted Offers and Campaigns to Maximize Engagement
- Gain instant insights into member behavior, preferences, and travel history.
- Create targeted campaigns based on detailed member profiles.
- Provide relevant offers through preferred channels.
- Customize rewards based on individual travel patterns.
- Optimize award pricing for specific routes to enhance member satisfaction.
Customize Rewards and Recognition Structures Effortlessly
- Automate complex loyalty processes and rules.
- Reduce manual intervention and processing time.
- Provide contextual rewards at the right moment.
- Generate seamless cross-channel engagement.
- Adapt quickly to changing customer needs.
Engage Customers with Dynamic, Immediate Interactions
- Personalize interactions based on real-time behavior patterns.
- Enhance member experience with automated journey-based promotions.
- Instantly capture and act on member activities across all channels.
- Trigger immediate rewards and personalized offers.
- Integrate partner ecosystems for seamless earn-and-burn capabilities.
Stand Out with Fresh, Creative Loyalty Concepts
- Build a modern program without legacy system constraints.
- Design member-centric features from the ground up.
- Implement the latest loyalty technology solutions.
- Develop sustainable loyalty mechanics beyond simple earn-and-burn mechanisms.
- Make use of modular architecture that allows easy feature additions.
- Benefit from support for multiple currencies and gamification methods.
See our solution in action! Book a demo and explore the possibilities.
Transforming Airline Loyalty Programs with Expertise and Innovation
With over 10 years of extensive industry expertise, our loyalty platform has helped airlines seamlessly transition and migrate the data of millions of customers. We’re trusted by leading airlines worldwide, supporting over 250 million members. In addition to software, we also offer comprehensive services like program operations to ensure success.
Explore how we’ve helped airlines thrive—click on the logos to learn more.
End-to-End Support for Your Success
Our experts provide consulting and operational services to ensure a smooth transition and sustained program success. We’re here every step of the way, from implementation to optimization.
Scalable Loyalty Programs Designed for Every Need
From streamlined setups to highly tailored solutions, our loyalty platforms adapt to your unique requirements, delivering results at every level.
- Tailored solutions: advanced customization to reflect your brand and meet intricate requirements
- Efficient implementation: pre-configured tools that ensure fast, impactful deployments
- Continuous growth: transparent roadmaps for future-ready innovation and market adaptability
Discover how our solutions evolve with your business needs and redefine customer loyalty.
Effortless Loyalty Program Operations That Deliver Results
Focus on your business while we expertly manage every aspect of your loyalty program.
- Technical reliability: secure cloud hosting and proactive system monitoring.
- Operational excellence: from card production to rewards management, we handle it all.
- Strategic insights: SLAs and analytics ensure quality and measurable outcomes.
Let us handle the complexities so you can focus on driving your loyalty strategy.
Transforming Loyalty Programs with Strategic Expertise
Enhance your program’s impact with customized strategies, innovative solutions, and deep market insights.
- Program design: tailor strategies that align with your goals and engage customers.
- Optimization: fine-tune mechanics, technology, and processes for maximum efficiency.
- Innovation: stay ahead with emerging trends and cutting-edge technologies.
Partner with us to craft loyalty programs that exceed expectations and drive growth.
Seamless Loyalty Program Execution for a Smooth Transition
Ensure a flawless start or upgrade to your loyalty program with expert-led implementation.
- Strategic management: incremental delivery with risk management and stakeholder alignment
- Next-gen solutions: modern architecture for optimized processes and reduced costs
- Flawless migration: zero-downtime transitions that maintain data integrity
Trust us to make your loyalty program implementation or transition effortless and impactful.
*LPS FLITE was formerly called Loyalty Management Suite (LMS)
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