SHARPEN YOUR LOYALTY KNOWLEDGE

Exclusive Insights
in the world of loyalty.

Keep up on the latest trends in loyalty and industry news to gain valuable insights that enable bolder decision-making, enhance your knowledge, and help you discover innovative solutions within the loyalty landscape.

Benefit from our extensive loyalty knowledge!

Our Top pick

Latest insights and articles you can’t miss.

Article

Harnessing Cross-Selling and Upselling Strategies

Increase revenues with advanced loyalty programs.

Article

Retail Loyalty Programs: Why and How to Get Started

A step-by-step guide for lasting retail loyalty programs.

All articles at a glance

Discover the latest in loyalty with inspiring insights from industry experts.

Our References and Whitepapers

Dive into our collection of whitepapers and case studies, designed to deepen your understanding and support your strategies.

Case Study
Miles and More

Miles & More transitioned from a traditional frequent-flyer program to a dynamic loyalty program along the entire travel chain and in everyday life with 175+ partners.

Case Study
China Southern Airlines

CSA aimed to implement a more dynamic loyalty program that would allow for configurable changes in loyalty mechanics, making it more attractive and competitive in both domestic and international markets.

Case Study
Deutsche Bahn

As a general contractor, LPS enhanced Deutsche Bahn’s BahnBonus loyalty program and BahnCard offerings, significantly increasing rail traffic and participant engagement.

Case Study
Alaska Airlines

Alaska Airlines’ Mileage Plan® stands out as a top-tier loyalty program, offering members exceptional value through an extensive partner network.

Case Study
United Airlines

Empowering one of the most awarded frequent flyer programs in the world by migrating over 100 million members to LPS FLITE.

Whitepaper
Green Loyalty

People all over the world see climate change as today’s greatest challenge. Therefore, they find themselves in a growing dilemma when traveling. We wanted to find out why travelers aren‘t using current sustainable airline initiatives.

Whitepaper
Human Drivers

The personalization of loyalty programs is long overdue. But given the importance of loyalty programs and the close connection airlines keep through them to their customers it is worth stepping beyond the simple loyalty program mechanics to understand what customers really care for, what drives them.

OUR UPCOMING EVENTS

Stay informed about upcoming conferences to connect with experts and peers.

Loyalty Summit Chicago 2025

Loyalty Summit brings together industry leaders and experts to explore breakthrough digital technologies, value-driven strategies, and transformative partnerships that reshape airline and hotel loyalty programs.

40+ expert speakers

World Aviation Festival 2025

The world’s largest aviation tech event – Bringing together top airlines, airports, and industry leaders in business models, technology, sustainability, and innovation to shape the future of global aviation.

4,500+ aviation professionals | 600 speakers | 400 exhibitors

Loyalty & Awards 2025

The leading global conference for travel loyalty experts – Bringing together top airlines, hotel groups, banks, booking platforms, and industry leaders to explore the latest innovations, trends, and strategies shaping the future of loyalty and rewards.

200+ loyalty professionals | 80+ companies

Our next event

Loyalty Summit Chicago 2025

SHARPEN YOUR LOYALTY KNOWLEDGE

Exclusive Insights
in the world of loyalty.

Our Top pick

Harnessing Cross-Selling and Upselling Strategies

Retail Loyalty Programs: Why and How to Get Started

All articles at a glance

Harnessing Cross-Selling and Upselling Strategies

Retail Loyalty Programs: Why and How to Get Started

Loyalty Summit London 2025 – Insights & Takeaways

Evolve Your Loyalty Program Relevance for Retention & Growth