international, fun, and all about loyalty.
Jobs and Career by Loyalty Partner Solutions
Technology projects worldwide.
Agile development on-site.
As loyalty pioneers, we design, develop, and implement the technology behind some of the travel industry’s most complex loyalty programs. We also take over the operation and handling of all CRM processes on customer request. Leading customer loyalty programs – including Miles & More from Lufthansa and Mileage Plus from United Airlines – rely on our high-performance software, and Deutsche Bahn depends on our unique expertise in loyalty operations and consulting. From our headquarters in the heart of Munich, our team of 160 ambitious specialists is improving the way companies interact and build loyalty with travelers every day.
Start your next career here!
Current job offers:
- You can submit applications to specific job ads through our job portal.
- Speculative applications or questions about a specific position can be emailed to karriere@payback.group
- Direct contact in Human Resources: manuela.ortiz@loyaltypartner.com
Behind Earn & Burn
The world of loyalty programs needs motivated staff.
Here’s why.
Have you ever wondered how a loyalty program like the Miles & More frequent flyer program works? Sure, you collect points or miles and redeem them for rewards. But not just you. Other customers collect a total of about 30 million points at Miles & More, or even over 100 million with other providers. That’s a lot of customer data to protect and tons of transaction data that has to be booked securely and in real time, not to mention infinite possibilities to communicate with participants individually or in groups.
Most airline loyalty programs are also multi-partner programs, meaning you can cooperate with other airlines or collect and redeem with hotels, restaurants, car rental services, and many, many more non-air partners. One loyalty program then must incorporate different time zones, languages, currencies, and collection and redemption options — you can even donate points for a good cause or be rewarded for using environmentally friendly offers.
In short, the technology behind a customer loyalty program must be powerful, precise, secure and scalable; should offer a comprehensive, flexible set of rules; and has to seamlessly embed itself in the IT landscape of our customers and their partners.
Loyalty programs — especially the technology behind them — are constantly adapting, evolving, developing, and looking ahead.
» That’s why we are always looking for qualified employees who are forward-thinking, curious, and eager to work in a team.
Where you fit in
What’s your passion, your super power?
Software
development
IT
Operations
Business analysis &
requirements engineering
Project
management
Quality
assurance
Sales/Loyalty
consulting
Become a part of our loyalty family
Loyalty Partner Solutions and PAYBACK are affiliated companies under the Loyalty Partner GmbH umbrella. American Express is our parent company.
From product development and project teams to sales, we have bundled all our departments in a single location and benefit each day from the constant exchange among our various specialty areas. Our team comprises around 220 colleagues, from newcomers to seasoned pros, representing nearly 30 countries. Yet it feels like one close family.
Along with our internationally active sister company, PAYBACK, our office in Munich is home to almost 1,000 employees. This presents endless opportunities to lend each other a hand, grow together, and have fun together, whether at a party, sports event, or think-tank session.
One family that knows how to keep things lively.
As a subsidiary of American Express, we are part of a network of over 64,000 employees. Welcome to our strong, international family!
Especially during this crisis, we have come to understand how great it can be to belong to such a strong family; one that sticks together and values each employee, regardless of their role in the company or location around the world.
At the heart of Bavaria
We love Munich, and we love our incredible view of THE city.
Our office is a modern working space located in Munich’s city center by the Theresienwiese. Everything you expect from contemporary city living, from nearby metro stations and pharmacies to laundromats and grocery stores, is right around the corner, and the beautiful park is the perfect backdrop for an afternoon stroll. Work and life in perfect balance.
More reasons to join Loyalty Partner Solutions:
….and a lot of benefits:
Our benefits:
Food, fun, and fitness: the perks of joining the family
Dining Room
Fitness Studio
Our on-site fitness studio is available to you 24/7. Get the most out of the range of courses on offer, plus the state-of-the-art equipment and machines, as well as the qualified trainers, professional masseurs, and physiotherapy services. All this available to you at a special reduced rate.
Fun and Sports
TGIF! At five o’clock every Friday, you and your colleagues can welcome the weekend with a few rounds of ping pong or a table football showdown. Drinks and coworkers from across the company await you in the game room! We also celebrate our successes: at our legendary x-mas party, for example, or our winter ski retreats to the Austrian Alps
Game Room
Our on-site fitness studio is available to you 24/7. Get the most out of the range of courses on offer, plus the state-of-the-art equipment and machines, as well as the qualified trainers, professional masseurs, and physiotherapy services. All this available to you at a special reduced rate.
TGIF! At five o’clock every Friday, you and your colleagues can welcome the weekend with a few rounds of ping pong or a table football showdown. Drinks and coworkers from across the company await you in the game room! We also celebrate our successes: at our legendary x-mas party, for example, or our winter ski retreats to the Austrian Alps
You will get a paid “IsarCardJob” subscription that covers public transportation costs for the metro lines (S-Bahn, underground), buses, and trains in Munich and the surrounding area. Workers who commute by car or bike will get a fixed allowance.
Saving for Tomorrow
Commuting costs covered
You will get a paid “IsarCardJob” subscription that covers public transportation costs for the metro lines (S-Bahn, underground), buses, and trains in Munich and the surrounding area. Workers who commute by car or bike will get a fixed allowance.
