LPS Employee

Axel Mayer

Senior Innovation Consultant

  • After graduating, had various roles in career: software developer, project lead, product manager, consultant
  • Worked in telecommunication, contact center, customer relationship management, loyalty, innovation
  • Transfering the knowledge of >10 years as product manager into senior loyalty and innovation consultant driving loyalty consulting and loyalty innovation projects: strategy, design and innovation
  • Passionate about finding the individual fit of loyalty for program owner and for program member
  • Having a good nose for innovation and trends

Related Posts

Paying for Being Loyal?

Discover how hybrid loyalty models tap into status psychology while balancing the line between genuine commitment and paid advantage
Axel Mayer
Woman experiencing a seamless loyalty journey.

Creating a Seamless Loyalty Ecosystem in Travel

True travel loyalty is built on a seamless ecosystem, integrating partners and payment touchpoints across the entire journey for a continuously rewarding experience.
Axel Mayer
Woman excited about her loyalty point rewards

Changing the Game with Personalized Gamification

Beyond the Gimmicks: How Personalized Gamification Enhances Loyalty Programs for Lasting Customer Engagement
Axel Mayer
Young couple shopping and using smartphone – exploring loyalty program benefits

Evolve Your Loyalty Program Relevance for Retention & Growth

Key Strategies to Keep Your Loyalty Program Engaging and Effective.
Axel Mayer
Hand holding a smartphone showcasing different payment methods.

Boost Loyalty with Mixed Payment

Boost engagement and rewards with mixed payment strategies.
Axel Mayer
A hooded fraudster blocked by a digital security lock, symbolizing AI/ML-based fraud detection in loyalty programs.

Loyalty Fraud: Impact, Defense, and Prevention

Protect your loyalty program from fraud with expert strategies.
Axel Mayer