The power of tailored loyalty programs for global success
LEADING LOYALTY WITH EXPERTISE.
With over 15 years of experience, LPS has mastered the art of efficient, successful loyalty program implementation. Our expert-led solutions are built on extensive industry knowledge, ensuring a strategic, precise, and coordinated approach at every stage. From launching new programs to modernizing existing systems, our focus is on smooth transitions, risk minimization, and aligning with your business objectives, managing complex projects for over 100 million members.
Our collaborative process starts with a deep understanding of your needs, creating a clear roadmap that blends strategic insight with technical expertise. By emphasizing agility and continuous delivery, we ensure that each step of the project is optimized for scalable, long-term success.
HOW DO WE ENSURE YOUR LOYALTY PROGRAM’S SUCCESS?
From Strategy to Execution: Delivering Value Every Step of the Way
Requirements and Analysis
Clear understanding of customer requirements and opportunities for improvement, with a strategic focus on long-term success
- Stakeholder alignment
- Functional and strategic requirement collection
- GAP Analysis
- Environment and system landscape assessment
Scope Definition and Goal Setting
Well-defined project roadmap ensuring fast implementation, strategic alignment, and future scalability
- Scope definition and rollout planning
- MVP Focus
- Success metrics and KPI definition
- Risk assessment and mitigation planning
Agile Implementation and Continuous Delivery
Ongoing improvements and system refinement
- Architectural and migration consulting
- Loyalty program configuration
- Integration testing and performance benchmarking
- Consultation guided by strategic loyalty concepts
Know-How Transfer and Training
Empowering customer teams with the expertise to manage and expand the system
- Change management and adoption strategy
- Training programs and trainer development
- Ongoing support and knowledge base creation
Go-Live and Transition Support
Dedicated teams supporting your loyalty journey from the beginning, ensuring smooth operation and a strong foundation for ongoing growth and success
- Post-go-live support
- Performance monitoring and optimization
- Continuous product updates
Let’s Make Your Loyalty Program a Success!
Take the first step and get in touch to discover how we can bring your loyalty program vision to life with precision and expertise.
Who’s turning your loyalty vision into reality?
Meet the team
Our diverse, experienced team drives each project forward with expertise, dedication, and a commitment to delivering value. We work side by side with you, ensuring your loyalty program is future-ready and aligned with your business goals. With a global presence, we ensure local impact and seamless execution. Our teams provide dedicated support worldwide, while our affiliation with the American Express Group gives us access to a vast network, enabling us to scale quickly and efficiently across regions.
Our trusted global partnerships
GLOBAL REACH, LOCAL IMPACT
TAILORED LOYALTY SOLUTIONS EVERYWHERE
From large-scale global loyalty transformations to focused regional launches, we manage projects of all sizes and levels of complexity. Our tailored solutions are designed to meet the unique needs of each client, driving long-term business growth and enhancing customer engagement. With a global presence and local expertise, we partner with leading brands to implement loyalty programs that boost member growth, customer retention, and revenue. Our growing teams across the USA, Brazil, Europe, and Asia ensure seamless global coordination and provide regional expertise.
Discover our success stories by selecting a customer on the map.
Alaska Airlines
Miles and More
Deutsche Bahn
Payback
China Southern Airlines
LET’S RESHAPE YOUR LOYALTY APPROACH
WITHIN YOUR INDUSTRY
Leveraging our extensive industry knowledge, we specialize in delivering tailored loyalty solutions that transform strategies across diverse sectors, strengthening customer bonds and driving long-term growth in the world’s most dynamic industries.
Let’s bring your loyalty vision to life! Partner with the experts.
- 15+ years of expertise
- Fast time to market
- Scalability
- Security and compliance
- Future-proof solutions
From seamless integration to long-term growth, we guide you every step of the way to ensure your program’s success!
