Boost Sales with
Loyalty Solutions for Retail & E-Commerce.
Success in loyalty starts with the right strategy and platform. With PAYBACK, Europe's largest coalition program, we offer unmatched expertise to help retailers design customer-centric loyalty programs in retail and e-commerce. Powered by LPS RAISE, our flexible platform adapts to your unique needs.
Challenges in Retail and E-Commerce
Evolving customer expectations
Customers now demand personalization, instant gratification, and seamless shopping experiences, while prioritizing data privacy.
Increased market competition
Global price pressures and app fatigue make it difficult for retailers to capture and retain consumer attention.
Balancing costs and value
Crafting loyalty programs that appeal to customers without compromising profitability remains a critical challenge.
Brick-and-Mortar obstacles
Retailers face expensive IT systems, cross-regional complexities, and the need to modernize in-store experiences.
Monetizing customer access
Fragmented data, changing privacy regulations, and proving ROI on targeted advertising hinder retailers from effectively monetizing consumer access with industry partners.
A Future-Ready Retail Loyalty Program
Envision a loyalty program that not only meets but exceeds customer expectations, giving you a competitive edge. Our platform delivers seamless, personalized experiences that transform shoppers into loyal customers.
- Personalized customer experiences: Offer tailored campaigns that resonate with individual preferences, driving engagement and building emotional connections.
- Seamless omnichannel engagement: Whether shopping online, via app, or in-store, our platform ensures a consistent loyalty experience with omnichannel integration that simplifies the customer journey.
- Cost-Efficient loyalty management: Streamline operations, optimize resource allocation, and reduce costs while maintaining strong customer engagement for higher ROI.
- Real-Time program adaptability: Stay agile with features that allow instant adjustments to campaigns, rewards, and customer tiers, offering personalized experiences in real-time – no coding necessary.
- Scalable and future-ready: Our modular architecture ensures your loyalty program grows effortlessly with your business, whether expanding geographically or serving more customers.
Achieving Retail Loyalty Excellence.
Introducing LPS RAISE—our next-generation loyalty platform designed to elevate customer engagement. RAISE stands for Rewarding Affinity & Interactions for Superior Engagement, and is built to help retailers create data-driven, engaging, and sustainable loyalty programs.
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Broad range of adaptable loyalty mechanics
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No-code program management
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Modern MACH Architecture
Stay Competitive with a Flexible & Engaging Loyalty Platform
- Onboard customers seamlessly across multiple channels.
- Offer diverse earn-and-burn mechanics, from points to cashback and rewards.
- Manage customer tiers based on lifetime value for personalized treatment.
- Drive engagement beyond transactions with gamification and bonus campaigns.
- Integrate external partners and run co-funded promotions.
- Scale globally, regionally, or locally with one adaptable platform.
Build Long-Term Engagement & Loyalty
- Reward high-value customers with exclusive benefits or subscriptions.
- Motivate ongoing engagement with multi-transaction, goal-based campaigns.
- Increase conversions with personalized promotions and product suggestions.
- Boost order value through intelligent cross-selling and upselling.
- Automate lifecycle-specific offers and multi-step communication paths.
- Balance reward costs with customer acquisition value.
Deliver Targeted Offers & Experiences at Scale
- Run highly personalized campaigns using an integrated promotion engine.
- Target offers by SKU, category, brand, partner, channel, or region.
- Launch and modify campaigns instantly with intuitive, no-code tools.
- Personalize across all retail touchpoints with a unified customer view.
- Reduce incentive costs with strategic, segmented promotions.
Unify Customer Interactions Across All Touchpoints
- Ensure seamless loyalty integration across POS, online, and mobile.
- Unify customer profiles from online and offline interactions.
- Enable easy reward redemption across all sales channels.
- Drive traffic with cross-channel promotional capabilities.
Execute Loyalty Initiatives Quickly—Without IT
- Build automated workflows and personalized journeys in minutes.
- Configure rules, rewards, and campaigns effortlessly—no coding needed.
- Deploy new campaigns and updates in minutes, not months.
- Test and iterate loyalty mechanics without technical bottlenecks.
- Integrate complex partner networks and cross-channel promotions.
Optimize Program Performance with Advanced Analytics
- Track key metrics like redemption rates, retention, and purchase frequency.
- Compare loyalty members’ behavior vs. non-members to refine strategy.
- Integrate loyalty data seamlessly into BI/reporting tools.
- Continuously test and optimize program elements with data-driven insights.
- Gain instant program insights with dynamic, real-time dashboards.
Seamless Loyalty Program Management
Running a successful loyalty program doesn’t have to be complex. With our expert business services, we handle the operational details so you can focus on growth. From day-to-day management to optimizing every touchpoint, our team ensures your program runs smoothly and delivers exceptional experiences. Let us manage the complexity, while you enjoy the benefits
Contact us
Ready to transform your loyalty program into a revenue-driving powerhouse? Fill out the form to start gaining your competitive edge.
