Be exactly where your customers are.

Deliver seamless loyalty experiences across every channel and connect your entire tech stack effortlessly. Ready-to-deploy frontends, a deep API-first architecture and the no-code Workflow Engine guarantee your program adapts to any enterprise landscape.

Workflow Engine

Automate mechanics and connect systems visually

Automating your loyalty mechanics shouldn’t require custom development. The Workflow Engine empowers business users to build adaptive loyalty logic visually, saving time and IT resources.

  • Build automations that reflect your unique business rules natively within the platform
  • Customize points expiry logic, assign targeted coupons based on DWH queries, and orchestrate campaign distribution securely
  • Trigger workflows instantly upon platform events (like tier changes) or proactively using scheduled cron jobs to evaluate member populations
  • Automate account rating level assignments dynamically the moment a member’s status tier updates

Connect LPS RAISE directly to your external systems without heavy custom middleware. Handle real-time API requests and bridge legacy file transfers dynamically.

  • Receive inbound data seamlessly via real-time webhook triggers or scheduled API pulls
  • Enable SFTP connections to actively process and translate legacy batch jobs into the API formats the platform can consume
  • Push data outbound, trigger actions in external CRMs or return dynamic API responses directly back to your external tools
  • Act on platform events secondarily to notify connected systems when points are booked or tiers are updated

Integration Architecture

API-first - built to plug into any enterprise landscape

An API-first backbone ensures your loyalty platform never creates data silos. Every capability, event and data point is accessible in real time, making enterprise integration robust and reliable.

  • Expose every platform capability via real-time, fully documented REST APIs built for heavy enterprise integration
  • Trigger immediate outbound notifications to external systems using event-based webhooks, enabling highly reactive processes
  • Process full line-item retail transactions from your POS, webshop or app through a single unified integration path
  • Support enterprise identity providers directly out of the box
  • Guarantee high-throughput, decoupled processing at immense scale utilizing KAFKA event streaming and autoscaling
  • Connect instantly across your ecosystem using pre-built connectors for common POS, CRM, payment and e-commerce systems

White-Label Frontends

Ready-to-deploy apps and browser frontends under your brand

Launch a fully branded loyalty experience immediately without building from scratch. Pre-built mobile and web applications deliver core member capabilities directly into your customers’ hands.

  • Publish a white-label Mobile App (iOS & Android) and browser-based Web-App entirely under your brand, delivering instant access to your program
  • Deliver essential member capabilities universally, including a digital loyalty card with QR code, an interactive coupon center, account self-service and a store locator
  • Engage members proactively outside the app utilizing built-in push notifications and native iOS & Android wallet integration
  • Digitize offline transactions seamlessly using receipt scanning as alternative to POS integrations: members photograph receipts in the app and OCR technology automatically credits points

Related capabilities

Touchpoints & Integration connects with

Loyalty Core

Account data in every channel.

Insight

Live DWH conditions in workflows.

Offers & Engagement

Workflow-driven coupon delivery.

PAYBACK Connector

Coalition data via the same API layer.

Connect your program to every channel and system

Talk to our team about your channel mix, integration landscape and Workflow Engine use cases.