Run PAYBACK and your loyalty program on one platform.
Running a coalition alongside your standalone program traditionally means multiple systems, fragmented integrations and growing maintenance overhead. The LPS RAISE PAYBACK Connector eliminates that complexity-acting as a single, unified hub so your external systems only ever need to talk to one platform.
For new PAYBACK partners
- Get up and running with PAYBACK faster – LPS RAISE handles all common routing and communication with PAYBACK’s systems.
- Your own loyalty program and PAYBACK operate from day one on a single, unified platform.
- Absorb many future PAYBACK program changes as a standard product update; no re-integration work required
For existing PAYBACK partners
- Consolidate your existing PAYBACK integration into LPS RAISE-replace fragmented adaptors and middleware with a single, maintained connection.
- Manage core loyalty logic and expansions to additional PAYBACK markets in one centralized place.
- Reduce maintenance overhead drastically: as PAYBACK evolves, the Connector evolves effortlessly with it.
Identifying PAYBACK Members
Ensure no transaction is ever lost
No earning is possible without accurate identification. The Connector dynamically routes unknown cards and synchronizes known profiles automatically, guaranteeing flawless attribution at the point of sale.
- Any PAYBACK card number not yet known to LPS RAISE is automatically routed to PAYBACK for identification, ensuring no member is lost during a transaction.
- Known PAYBACK card numbers are stored directly within a member’s LPS RAISE account, seamlessly linking coalition activity to a known local profile.
- Support members holding multiple PAYBACK cards, ensuring all household transactions are correctly attributed.
- Integrate faster and deeper – LPS RAISE supports integration cases with Identification and entitlement synching. Customer service teams always see the most accurate data.
- Reduce fraud by ensuring accurate member identification and preventing earn transactions by unautheorized accounts.
Earn, Redemption & Points Bookings
A single flow for all program transactions
Members interact with both programs through the exact same transaction and touchpoint. LPS RAISE seamlessly orchestrates collection, redemption, and automated reversals in parallel.
- Full Earn Flow: Standard point collection is routed from any connected system through LPS RAISE to PAYBACK across all supported markets.
- Simple Point Bookings: Manual or system-triggered PAYBACK bonus points are handled securely via the Connector alongside your own program’s earn mechanics.
- Full Redemption Flow: Enable members to pay with PAYBACK points at checkout, routing the request instantly through LPS RAISE for real-time deduction.
- Reversal Handling: Returns, voids, and cancellations automatically reverse both earn and redemption transactions, returning points to the member’s PAYBACK account without manual intervention.
- All operations run in perfect parallel with your standalone program-your customers experience one smooth, unified journey.
Program Configuration
You choose how your programs interact
The Connector adapts to your commercial strategy, not the other way around. Choose the exact level of control you want over how points are rewarded and calculated.
Reward Strategy: Decide flexibly which benefits to give when
- Double Dipping: Members earn points in both your local program and PAYBACK simultaneously. It provides the most engaging, member-friendly experience.
- Single Dipping: Members must choose which program to earn points for at checkout. Ideal for operators strictly controlling dual-benefit exposure.
Calculation Control: Control the rating process
- PAYBACK Rating: This set-and-forget option is perfect for partners who want low-maintenance coalition mechanics and want to benefit from all out-of-the-box PAYBACK features.
- Split Rating: Take more granular control of the earn process and enable intricate PAYBACK earn scenarios within LPS RAISE using your own base-point earn logic while PAYBACK handles elaborate coupon ratings.
Market coverage
PAYBACK coalition markets supported
Related capabilities
PAYBACK Connector runs alongside
Evaluating PAYBACK partnership? Let's talk
Our team can support your evaluation of PAYBACK coalition suitability and how the Connector fits your broader program architecture.