When we started our journey as loyalty software pioneers, there was no software that met our requirements…no one to tell us what to do. Our vision was to create a unique, powerful, and complex loyalty program…and we succeeded. With nearly 80 million members worldwide, PAYBACK is now Europe’s biggest and most successful retail loyalty coalition program
Building our own loyalty program technology and setting up a complex coalition program has given us experience and expertise unmatched on the market. Our program has meanwhile gained over 600 partners who have helped it grow and ensure its financial success today.
Airlines, Railway and Hospitality companies have discovered that our software perfectly meets their requirements. As long-term customers turned into partners, they started handing over more and more responsibility to us, like operating the ecosystem behind their complex programs or consulting them on how to improve the customer journey. The experienced team at LPS has also kept pace: More and more experts from diverse disciplines joined our ranks and helped us grow along with our customers’ programs.
Whether you need technological or strategic expertise, are starting from zero, relaunching your program, improving its profitability, or struggling with the transformation of your business, our 160 experts will work out the best strategy to help you reach your goals and bring your ideas to life.
We are looking forward to talking with you!
Our loyalty Consulting Services for airlines, travel and hospitality
Many of the world’s largest and most innovative loyalty programs have not only been developed by LPS, but continuously operated and improved by us, including PAYBACK (Europe’s biggest bonus program), Lufthansa Miles & More, Deutsche Bahn BahnBonus, and programs for China Southern Airlines and United Airlines.
Our team combines global cross-industry expertise with a comprehensive understanding of the loyalty market and technology landscape. Our projects bring together consultants, strategists, innovators, technology experts as well as product, sales and marketing specialists.
Openness to inspiration is key to realizing the full potential of our clients’ programs. We work closely together with strong network partners to continuously stretch our minds (and yours) and stay one step ahead of the market.